How Long Does It Take?
We generally send the collection kit within 2 business days of an order being placed, and usually it takes 2-3 business days to ship the items back. Once an artist receives a collection kit, most pieces will be created within 4-6 weeks. Sometimes things will ship faster, but we promote a conservative timetable due to artists having other obligations, such as art shows. If the artist is working the day your kit comes it, your piece may be finished much sooner.
Once your piece is shipped, you will receive a shipment notice in your email informing you that your package is on its way.
IF YOU HAVE A DEADLINE, PLEASE LET US KNOW SO THAT WE CAN PRIORITIZE YOUR ORDER.
If you have any questions or concerns, please email us at firstname.lastname@example.org or call 512-487-7250; we're happy to help.