Do I Have to Ship Priority Express?

We ask you send priority express with signature as that is the USPS regulation.   While the regulation was written with full urns in mind, it still applies when shipping keepsake amounts of ash.  With that said, we recognize express mailing is a more expensive option than other available mailing options and often receive packages shipped via other means. 

If you choose to send non-express do not use the provided address label, cremains sticker or express mailer.  Also, be sure to remove any documents pre-stuffed in the express mailer and put it in your new packaging.  Either way, please send to the address on your welcome letter and be sure to send your package with signature.  

Still need help? Contact Us Contact Us