Spirit Pieces Help Desk
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Common Questions

  • How do I get a Status Update?
  • We don't want to touch the cremains - what can we do?
  • How do we know they are our Cremains?
  • Can We Pre-Purchase?
  • Why Aren't My Cremains White?
  • Can You Mix Cremains?
  • Do You Do Pets and People?
  • Will my Spirit Piece look exactly like the listing picture?
  • Where Are You?
  • Different cremains create unique outcomes
  • How Long Do I Have To Return The Kit
  • Do The Orbs/Paperweights have a flat spot?
  • Do You Have a Catalog?
  • Where Is My Order?
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